Fanlist Chat Rooms 2.0!

Fanlist Chat Rooms

Fanlist Chat Rooms 2.0!

We’re excited to announce our revamped Chat Rooms!

Our Chat Room feature gives you a turnkey home for your fans to chat and engage with each other. It’s a simple, yet powerful way to build community around your show. There’s a high chance your fans want to interact with other fans, so give them a space to chat with you and each other.

We’ve completely revamped our chat experience. Let’s check out what’s new!

Toggle On Your Chat Room

First, to activate a live chat room on your fan page, simply login to your dashboard, click “page settings” on the main menu, and toggle it on. Simple.

Toggle on Chat Room

New Chat Tab

You’ll first notice that Chat now has its own tab on your fan page.

New Chat Tab on Fan Page
This new design promotes fan interaction. When your fans visit your fan page…they’ll naturally check out your Chat Room as they browse your available tabs.

Replies

With this new version, your Chat Room now supports reply threads. 

Chat Room Replies
Fans can now reply to messages on the main thread and start a side discussion. This is a great way to increase interaction between fans.

Grow Your Fan List

Chat Room participants automatically join your fan list. This makes a great lead-capture tool to help organically grow your fan list.

Real-Time Chat

Our Chat Room updates in real time. This means when someone posts a message in your chat room, everyone in your Chat Room sees their new post immediately, no page refresh needed. This encourages fans to have real-time communication on your fan page.

Paywall for Subscribers Only

You can make your chat room freely available for all fans…or easily setup a paywall and make it exclusive for your paid subscribers.

Chat Room Paywall for Subscribers

Pinned Chats

Now, you can pin any message to draw attention to a specific message thread.

Pinned Chat

This can be useful for promoting a specific discussion on your fan page.

On desktop, this pinned message will appear on the right sidebar. On mobile, this pinned message will appear above your main chat thread.

Moderate & Suspend Fan

Have an unruly chat room participant? Yea, it happens to the best of us. Fortunately, on Fanlist, you can simply suspend certain fans from posting.

Suspend Fan on Fanlist

Just find the fan you want to suspend and toggle on “suspend posting” to give them a time-out.

We hope you enjoy this new feature!

If you’re thinking of starting a Slack or Discord to build your community, consider launching your Chat Room on Fanlist. With Fanlist Chat Rooms, it’s turnkey, easy to manage, and a lot less hassle.

We’re sure your fans will appreciate a space to connect deeper with you and other fans of your show.

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